Returns & Exchange

At "Her Martnz," we want to ensure your complete satisfaction with your purchase. We offer a straightforward and customer-friendly Returns & Exchanges policy to make your shopping experience seamless.

Returns:
If you receive an item that is defective, damaged, or if you have received the wrong item, we are here to assist you. Simply contact our dedicated support team through WhatsApp at [+91 9817684926] within 14 days of receiving your order. We'll guide you through the return process.

Easy Exchanges:
We understand that finding the perfect fit is important. If you need to exchange an item due to size issues, we've got you covered. Contact our WhatsApp support team, and we'll make the exchange process as smooth as possible. Once the return is accepted and the product reaches our warehouse, we'll dispatch your exchanged item on the same day after a thorough inspection to ensure its condition.

Please note that we only entertain exchanges for size-related issues or damaged products. To be eligible for an exchange, the item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging.

Our dedicated support team is always available to assist you with any questions or concerns you may have regarding returns and exchanges. Reach out to us through WhatsApp at [+91 98176 84926], and we'll be happy to help.

Please note that we do not entertain refund or cancellation requests, and refunds/exchanges are not available for international orders.

Your satisfaction is our priority, and we strive to make your shopping experience with "Her Martnz" seamless, convenient, and enjoyable. Shop with confidence, knowing that we're here to support you every step of the way.